Family & Corporate Client Testimonials
CareScout tries hard to please – as evidenced by the thousands of satisfied customers CareScout has served since 1997.
"Thank you so much for your assistance. Your guidance and kindness were greatly appreciated during what has been a very challenging time. May you be blessed by all the good work you are doing to help others." |
| "[Our Care Advocate] is very knowledgeable and has been very helpful in guiding me as I try to learn what I need to do to care for my mother. She has been very eager to answer any question that I have had as well as giving me all of the time that I have required. For example…she was willing to wait on hold on my phone while I finished up a call. She gave me direction as to how to make certain that I would get thru to her the next time I called and when I did call back, she knew it was me (From her caller ID) and answered the phone very quickly and by name. In today’s world this is definitely different and I appreciate it. I have been impressed with the help and guidance that I have received from [Care Advocate] at CareScout."
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| "Thank you so much for the gentle help that [Care Advocate] provided; I cannot thank CareScout enough for all the help that has been given." |
| "Thank you very much for the information you sent me. I would also like to pass along my compliments on your colleague/employee, [Name]. She has not only provided excellent customer service, but she has done so with the highest level of professionalism, punctuality, compassion and understanding. Your company is very fortunate to have such an impressive employee as [Name]. I wish you all continued success." |
| "I feel this is a wonderful service that has been provided by Long Term Care Insurer. I had an excellent result with [Home Health Agency] and would recommend them in the future." |
| "Thank you so much for working on our behalf to find an assisted living facility for my father. I wanted to let you know that he has moved into the [Care Facility Name]. [The Facility] did roll back the monthly rental rate from their 2009 published rate of $7000 to their 2008 [rate] of $6600 (plus we will pay an additional $775/mo for his tier 1 level of care) for the entire year plus waived the entrance/community fee of $7000. This savings will be tremendous in the event that he can't stay there long term, and I thank you greatly for your efforts." |
| "Thank you for all your help with my family. This is a very stressful time for us and your help has been invaluable." |
Media Recognition
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The Wall Street Journal has named CareScout as an "excellent site" for eldercare. (July 2000) |
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Newsweek has recommended CareScout as an eldercare resource.(November 2000) |
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Business Week noted that CareScout Ratings provide "an edge in what is a difficult process.” (November 2000) |
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Ann Curry interviewed the founder of CareScout on The TODAY SHOW to discuss CareScout's unique rating system for nursing homes. (October 1997) |
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CareScout has offered eldercare advice on more than 20 radio programs including National Public Radio. (2000) |
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